Returns and Refunds
100-Day Return Policy
We offer a 100-day return window on all purchases. If your item arrives damaged, defective, or if you're not completely satisfied with your order, we’re here to help.
To begin a return, email us at hello@nobltravel.com. Once approved, we’ll provide return instructions. Items sent back without prior approval will not be accepted.
Return Conditions
To qualify for a return:
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Items must be unused, in original condition, with tags, and in the original packaging
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You must provide a receipt or proof of purchase
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Requests for damaged, defective, or missing items must be submitted within 7 days of delivery
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Returns must be shipped within 100 days of receiving the item
A 5 percent restocking fee will apply to all returns. Customers are responsible for return shipping costs.
Refund Process
If you’re not completely happy with your purchase, just reach out to our support team at hello@nobltravel.com and we’ll see what we can do.
You will need to cover the cost of sending the item back, and if your order does not arrive because of something on your end, such as providing an incorrect address, we will not be able to offer a refund. Returns that arrive without their original packaging, or that do not pass our inspection, may also be declined.
Once we’ve received and reviewed your item, we’ll let you know how things stand. If everything checks out, we’ll process your refund, which will typically be issued as credit you can use toward future purchases. Please allow up to 10 to 12 business days for this to appear in your account.
If more than 15 business days have passed since your return was approved and you have not received a confirmation, please contact us at hello@nobltravel.com.
Nobl Travel Lifetime Warranty
Thank you for choosing Nobl. We want you to love your Nobl luggage and not have to worry about it replacing it one day. We are so confident with the quality of all Nobl luggage that we are offering a lifetime warranty that will cover you if anything ever goes wrong. No questions asked.
1. Warranty Coverage:
- Nobl provides a lifetime warranty coverage for all luggage.
- The warranty covers defects in materials and workmanship under normal use and proper maintenance.
- The warranty extends for a lifetime period and will not expire.
2. What is Covered:
- Defects in materials or workmanship that result in the inability to use Nobl Luggage as intended.
- Malfunctions of the luggage, wheels or other essential components.
- Structural defects that compromise the integrity or functionality of the luggage.
3. What is Not Covered:
- Damage caused by misuse, abuse, neglect, or accident.
- Normal wear and tear, including scratches, dents, or cosmetic damage.
- Damage resulting from improper maintenance, cleaning, or storage.
- Damage caused by using the product for purposes other than those intended or recommended by Nobl.
4. Warranty Claim Process:
- To make a warranty claim, please contact Nobl Customer Service at hello@nobltravel.com
- You will be required to provide proof of purchase.
- Nobl reserves the right to assess the claim and determine whether the issue is covered under the warranty.
- If the claim is approved, Nobl will send you a new luggage for no extra cost.
5. Transferability:
- This warranty is valid only for the original purchaser of the Nobl order and is not transferable.
By purchasing from Nobl Travel, you agree to be bound by the terms and conditions of this warranty policy. If you have any questions or concerns regarding the warranty, please contact Nobl Customer Service for assistance. Thank you for choosing Nobl.